- Customer Service: 301-725-0700
 - Customer Service & Order Submission: sales@genpet.org
 - Returns and Order Discrepancies: credits@genpet.org
 - Accounts Receivables: ar@genpet.org
 
Doug John - Owner
Email:  doug@genpet.org 
 Phone: 888-365-7387 
 Territory: Western PA, Northern NJ, NY
Alexis Gilbert
Email:  alexis@genpet.org 
 Phone: 410-603-1129 
Territory: Baltimore and Northern MD, PA, Southern NJ, DE
Enzo Vinet
Email:  enzo@genpet.org 
 Phone: 703-732-8800 
Territory: Southern MD, Eastern Shore MD, DC, VA
Mark Maigret
Email:  mark@genpet.org 
 Phone: 413-330-8976 
Territory: CT, MA, ME, RI, VT, NH